Why is my Income not showing on my Income Statement in QuickBooks?

This issue has been around since I first started using Quickbooks (now QuickBooks Online) since the late 1990's.  See this video for the steps in helping you correct the problem with your records.  Be sure when you change your item to the proper income account and then go to the subsequent invoices to update them, you are careful to write down the amount that was originally in place.  Changing the item will change your amount due.  So when you change the item back to the newly coded one, you want to make sure you enter the correct amount that was originally on the invoice.  For a step-by-step help video on setting up items and products in QBO, see this video from Intuit.

Lynda Artesani

Lynda Artesani is the president of Artesani Accounting where she uses her expertise and organizational skills to help her clients grow, thrive, and become more profitable. Her firm specializes in working exclusively with the legal industry. She is passionate about helping her attorney-clients migrate from antiquated systems and become future-ready.​ ​ She is a Top 100 ProAdvisor, alumni member of the Intuit Advisory Committee and a member of the Intuit Trainer Writer Network. As the co-creator of QB Community Live, Lynda dedicates her time to mentoring and helping other accountants and small business owners succeed.​ Lynda lives in Southwest Florida. She is a registered yoga teacher and teaches at a local studio called Fusion Yoga and Spa. In her free time, you will find practicing yoga or walking on the beach.​